Xfinity internet customer service I have made complaints . Friday, February 16th, 2024 11:12 PM. Phone: Comcast’s official customer service number is 800-945-2288, but I called a different number, 800-266-2278. @user_8b556c Hello and thank you for reaching out over our Xfinity Community Forum. In summary, I now associate Xfinity with bad customer service and will be taking my telecom service to one of Xfinity's competitors. I always get electric then 2 - 6 weeks later I get internet! Why you have 4000 electric trucks and only 6 guys for a whole county working Xfinity so it takes them a month. If you’re an Xfinity Internet customer whose ready to explore their mobile options, We had a power outage yesterday and the internet also went out. Find the right help and support you need. The most straightforward way to reach Xfinity is by calling their main customer service number at 1-800-XFINITY (1-800-934-6489). Fast, reliable, incredible. Looking to upgrade your Xfinity services for faster internet speeds or more channels? Or perhaps you're considering downgrading to a more budget-friendly package. Here’s how: Call or Chat: Dial their customer service line or use the chat feature on their website. Current plan is 400 mb internet with 125 tv channel Cost $139. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. I don't need to make any changes, but I want to see what's available before I think about swi Customer Service. 1 year ago. I know how important it is to have a solid connection as I work from home. We have been a long time loyal customer for well over 15 years to Comcast/ Xfinity. Discover how to optimize your Internet speed and troubleshoot connectivity issues. High-power internet + Unlimited mobile. 3. • Type "Xfinity Support" in the "To:" line Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. I have never seem a company do their customers like this. Loyal customer for 20 yrs. The DM service built into the xfinity app is AI and clunky on purpose. My xfinity internet bill just increase from $45 to $75 today, that is a 67% increase. I want to book service appointment. 3 Messages. Join the conversation with other Xfinity users and official The Xfinity customer service phone number (1-877-391-4026) connects you to technical support agents who can assist with setup, connectivity issues, signal problems, and other tech-related concerns. In the 'To' line, type "Xfinity Support" there. Find information about your rights and how to contact Xfinity. I’ve read through the FAQs and overview articles but would appreciate detailed steps to ensure the process goes as planned. Contact Xfinity for information about internet plans, upgrading your plan, and technical support. My promo internet plan with Flex is expiring and I am looking for deals for existing customers. Get in touch with Comcast Business. Here are a few reasons that let you pause your Xfinity internet service rather than cancel. How do I renew my Internet contract? My current contract is expiring soon. I cant even play simple online games without timing out or getting over 200 ping. With multiple contact options, including live chat, social media, and the Xfinity My Account app, Comcast ensures that customers have access to timely and effective support. Does not apply to Xfinity WiFi hotspots. And if you have X1 TV, just press the A button or say "Help" into your Voice Remote. Here are a few things to bring with you to ensure a smooth visit: Your account number, a credit card connected to your Comcast Business account, and Make Xfinity your internet service provider today! All. Return to Homepage. You have reached the right Hello, I have been a loyal Xfinity customer for many years, consistently paying my bills on time. Physical card can be used where Debit Mastercard is accepted. Not an endorsement. New customers can get low introductory prices and a sweet mobile and internet bundle. Comcast Xfinity is one of the leading providers of internet, cable TV, phone, and home security services in the US. Frequent Visitor You can receive 24/. Now T Mobile Home internet is available here and it’s only $30 if it’s bundled with a phone plan. Concern moved here to the Customer Service help section for Knowing how to call Comcast customer service can make resolving issues with your internet, TV, or other services much simpler. Saturday, February 8th, 2025 4:17 PM. Billing Inquiries. 1. Then I was charged $9. I want my internet to be at the speed im paying for. Power’s 2023 U. 99/mo), Netflix Standard with ads ($6. As a remote worker, my life depends on my blazing-fast, high-speed Xfinity internet service, so I can completely understand the need to maintain our internet services. Wednesday, November 29th, 2023 6:52 PM You will need to work directly with the Xfinity Prepaid team to reactivate your Xfinity Prepaid Internet service. Here is a different way to send a private message; Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text Comcast Xfinity is the largest cable internet provider in the country, with relatively strong customer service scores and gigabit service available across the entire coverage map. If you have questions about your services, we're here to answer them. Press Enter to send it Xfinity is the largest internet service provider (ISP) in the U. I might have to cancel this service with xfinity. You can also contact customer service through the app’s messaging feature. Learn about Xfinity hours, outages, bill payment, service sign up, cancellation, and FAQ. Internet Essentials . S. I now have found out that there is other customers just like me. Service Outage Information: Xfinity Internet req’d. Now they increased the cost of this 50%. An "Xfinity Support" graphic replaces the "To:" line. Overall, XFINITY internet speeds are adequate for most homes. However, when click the "upgrade speed" link on my Get the most out of Xfinity from Comcast by signing in to your account. Xfinity wouldn't allow me to use lifeline to pay for the service. mm4594. I tried changing it over the phone but I had a hard time understanding the person I was talking to and the option he gave me was still extremely high with a two year contract. However, that total puts Xfinity Mobile above two out of three major carriers' satisfaction Customer Service. Press Enter to send it. customer service people lie to me about this promotion. By dialing 1-800-XFINITY (1-800-934-6489), you’ll be connected to a Customer Service. Ad-free. TX. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. These services include: Moving to a New Location: Xfinity helps with transferring your services to a new address. com Support options to manage your NOW subscriptions are all done through the NOW PORTAL or using the Xfinity assistant as you did for your activation. The most straightforward way to reach Comcast customer service is by calling their dedicated contact number. Sign in. I've been renting the Xfinity gateway for a while and the costs are starting to add up, so I'm looking to switch out the gateway for my own modem/router. Customer Care: Comcast Customer Care is available by Visiting xfinity. Press Enter to send it I see that Xfinity has these new NOW internet plans. The key is to get a human being on the line. Monday, December 9th, 2024 4:48 PM. The average customer has access to plans with download speeds up to 1,624 Mbps. Limit one $2500 prepaid card amount per customer/account. user_vffgjx. For future reference, I would recommend creating a new post regarding your question, so it can be more properly addressed, and you can view the steps on how to create a new post regarding a question or concern by clicking here https://comca. The question has been asked a few times in the past and the answer was using the peer Xfinity Mobile: Utilizes the network with the highest RootMetrics® 5G reliability rankings in 1H ‘24. internet service. Actual speeds vary and not guaranteed. The NOW internet services are not connected to our traditional support systems like the Xfinity app or Xfinity. Expert • 108. Pricing & Other Info You must be an existing Comcast Business Internet customer in order to sign up for Comcast Business Mobile. Have Xfinity internet, want U. Instead, type "Xfinity Support" there. Hello, @user_admin2024!Thanks for reaching out by creating a new post about your chat concerns. Customer Service. Customers can now request a credit for a service interruption easier than ever without speaking to an agent (this feature isn’t available to customers in California at this time). 99/mo). Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! No internet service looking for a number to call. I would like to switch to now internet, I can't seem to order it. We would love to help right here, we are a corporate based team and the best ones for any style support you might need. Whether you prefer speaking to an agent, using the Xfinity app, or exploring self-service options, Comcast provides plenty of ways to get the help you need. Xfinity For full functionality of this site it is necessary to enable JavaScript. Internet Upgrade Order Pending. I need to cancel internet Skip to main content. XfinityEmilyB +21 more. Responses. We are here to assist you with billing, technical support, account management or any other questions or concerns you have. That being said, its Has anyone else dealt with this? I’ve been paying for 1 GIG internet with Xfinity since April 2024, but my speeds have always been terrible. Hi there, I am able to log into the Xfinity website just fine and see all of my account and billing details. This number is available 24/7 and will connect you with a representative who can assist with a variety of inquiries ranging from billing issues to technical support. Customer service is a great reason for leaving xfinity. Click on the user_lvbvzn Thank you so much for your post for help with your NOW internet. Follow these steps to cancel Xfinity internet: Step 1: Contact Xfinity Customer Service. Philadelphia, PA 19103. Enjoy entertainment your way with great deals on Xfinity by Comcast. XfinityJoeTru +42 more. As you are typing, a drop-down list will appear. Provide Your Info: Be ready to confirm your account details. Low customer satisfaction ratings: In J. Limited to residential customers meeting certain eligibility criteria. When viewing my account online, the webpage says that my internet is pending activation. To access your account, will you please send us a direct message with your full name and complete service address to “Xfinity Support XFINITY Customer Support 1 (805) 840–2003 Phone Number When you’re navigating the world of cable, internet, and phone services, having a reliable customer support system is crucial. There are several convenient ways to pay your Xfinity bill. The self service options to transfer your Xfinity services are if you're moving out of one address and into another. 99/mo), Netflix Get the most out of Xfinity from Comcast by signing in to your account. Xfinity StreamSaver: Compares Xfinity StreamSaver ($15/mo) vs. Customers without Xfinity Internet who attempt to access these apps/features going forward will see the following upsell message on their TV: "This feature requires Xfinity Internet. Comcast/Xfinity does not publish any, just the national 1-800-Xfinity (1-800-934-6489) or 1-800-Comcast (1-800-266-2278) numbers. Let me know if you Customer Service. NOW Internet is a new prepaid high-speed home internet option backed by the reliable Xfinity network to give you a consistent connection at a great value. Launch Xfinity Connect to use your Didn’t find what you’re looking for? Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Official employees and other users reply with suggestions, tips and links Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. Residential Internet Service Provider Satisfaction Study, Xfinity ranked below average in the East region, where I live in Rhode Island. Get status information for devices & tips on troubleshooting. I understand your concern with the bill, and I'd like the opportunity to check into that for you. Thursday, January 30th, 2025 11:19 AM. Xfinity Internet. Comcast has the worst customer service I have ever experienced. IL. Hey there, user_5byhb2, thanks for reaching out through Xfinity Forums regarding your internet connection. An "Xfinity Support" graphic should replace the "To:" line; Type your message in the text area near the bottom of the window; Press Enter to send it Make Xfinity your internet service provider today! All. D. Xfinity Customer Service shows improvement Xfinity has not been known Get the most out of your service, troubleshoot issues, even watch help videos. Find the right speed of service for your home by answering a few simple questions to have Comcast match you with the right plan. Contact Customer Service at (800) 391-3000. I If you’ve tried to get help from AT&T, Comcast or another cable or internet provider lately, you probably know that getting decent customer service can sometimes be difficult. . Tuesday, February 11th, 2025 11:19 PM. Regards,-HB The prices keep going up and I'm at a point where I don't need the internet speed I am paying for, and would like to downgrade for a lower cost. user_5byhb2. It's not just a joke, it's insulting and a mind blowing experience just trying to speak with a live agent. Closed. Houston; Get the all-new Samsung Galaxy S25+ on us. EG +66 more. Limited to home WiFi network. 95 plus the cost of ooma for my phone service, which is far cheaper than paying for regular phone service. Skip to main content. This number is available 24 hours a day, 7 days a week, so you can reach out whenever it’s convenient for you. 6 Messages. user_en98zz. Find the fastest way to contact a Xfinity customer service representative by phone or online. An official employee, such as myself or whoever is first available, will Get Xfinity Internet with xFi to get fast WiFi speeds and home internet service. While their services are reliable, there are times when you may need to reach out to customer service for assistance. user_zm3jvo, Thank you for reaching out to Xfinity Support. Results may vary. The primary phone number for general customer service inquiries at Xfinity is 1-800-XFINITY (1-800-934-6489). This is just shy of the segment average of 822 points. WiFi not tested. This number connects customers to a representative who can assist with various issues. How do I go about joining the NOW internet plan. Congratulations on reaching the 90-day mark with your gigabit internet plan! To redeem your $100 Virtual Prepaid Card, please follow these steps: Check Your Eligibility: Ensure you've maintained the qualifying service for at least 90 days and your account is in good standing. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. 95 a month. Xfinity also Program to lower my monthly bill and amnesy, to forgive the past due balance, explained the xfinty website says If a customer qualifies and enrolls in ACP with Comcast, the 90-day and outstanding debt eligibility restrictions Customer Care: Comcast Customer Care is available by Visiting xfinity. you can direct your messages to "Xfinity Support. I am a live person and can help you via Forums. Sunday, February 9th, 2025 4:41 PM. " Please add your full name and service address to help us locate your account. Influence-free. We can take care of everything right here through our platform. Pay online or with the Xfinity app . Apple TV+ ($9. The "To:" line prompts you to "Type the name of a person". Reduced speeds after 30GB of usage/line. You can use the Direct Messaging icon at the For TV fans, Xfinity internet service brings the added bonus of its free Flex 4K streaming box . So, for nearly a year, I’ve been paying for something that At my current address, I have had Comcast Internet since 2013. You can also ask questions, get support articles, or connect with a live A user asks how to contact a human being on the phone for their account questions and issues. If you’re relocating within Xfinity’s service area, you The "To:" line prompts you to "Type the name of a person". Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Visit My Account online or download the Xfinity App, the choice is yours. Knowing how to call Comcast customer service can make resolving issues with your internet, TV, or other services much simpler. Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. But the cost for cable and internet service plus the device fees monthly have gotten to high. 7 support for Now internet at https://www Customer service phone number Hello @user_yy38fv, Our team would be more than happy to help!To get started, please create your own post without your account information. Save on Xfinity Digital Cable TV, High Speed Internet and Home Phone Services. I would like to take a closer look at your modem issues and see what we can do to get this corrected. I was thinking of getting the 200Mbs. That may be waived since you were part of the ACP program, but the internet essentials team will be able to provide those specifics and eligibility. Recently, my financial situation has changed, and I now rely on Medicaid and SNAP to help manage ex I am trying to change my service to Internet Only 500mbps at the best possible price but still stay with Xfinity if possible. I did not request or order an upgrade in service. Xfinity X1 cable customers who have downgraded or disconnected Xfinity Internet service may no longer have access to some X1 internet features. And go with other option. I’m looking for guidance on how to transition smoothly without any interruptions to my current service. Call 1-800-XFINITY (1-800-934-6489) to pay your bill over the phone. There are presently 20 plus telecoms providing services in the Naples Florida area (area code 34104). How is that possible when i should Hi, My internet contract is expiring and would like to get a similar plan. user_xhzrn8. st/35Dr7MH. What are Comcast’s customer service hours? Comcast customer service is available 24/7 for technical support, while billing and other queries typically have specific business hours. Internet down Call Comcast Customer Service. I tried to go online today to see what other packages are available to me, as an existing customer. J. Choose 300 Mbps home internet - perfect for streaming, downloading, and video calls - and Xfinity Internet is a solid provider in a lot of ways. Select "Xfinity Support" from that list. Not valid with prior When Can You Cancel Your Xfinity Internet Services. Headquarters: Philadelphia, PA. You can schedule a move, update your service address, and ensure the continuity of your internet, TV, and phone services at your new location. You can also pay your bill via the Xfinity My Account app (Apple and The official Comcast Phone Number for customer service is 1-800-XFINITY (1-800-934-6489). They will need an active Comcast cable connection to the home. Would you please send a direct message with your name and complete service address? Customer Service. I only use this for my phone service, Ooma, so I pay 9. You can check for Xfinity NOW Internet location eligibility here: Xfinity NOW Portal You must be an existing Comcast Business Internet customer in order to sign up for Comcast Business Mobile. Call the Main Customer Service Number. If you’d rather not make a phone call, you can always live chat with a representative if that’s easier. Login to your account at xfinity. I would be more than happy to offer my assistance looking Hello. No Yes. From what I can see, these are prepaid plans, right? Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. user_17eqqr +1 more. How can I speak to a live agent? To speak with a live agent, call COMCAST and follow the prompts or use the chat option on their website or app. Xfinity website won't let me see Internet plan options. Please provide as many details about your experience, questions, or concerns as possible. This convenient gadget will work much like a Roku box to consolidate your streaming apps, plus give you over 10,000 free movies and shows, free channels, and a voice remote. Find Xfinity Customer Service numbers and other contact information. You may use our Xfinity Assistant here to chat with a live agent 24/7. user_vqnxi6 Our customer service number is 1-800-XFINITY (1-800-934-6489). user_nkxkch. I want to cancel internet i U. Management of existing subscriptions may be required to avoid multiple active subscriptions and corresponding charges. Usually with the internet essentials program an application is needed. I can look into this further with you and help find a resolution. Find solutions for your products. To have services at two locations please let us know and we can work together to get you're new You must be an existing Comcast Business Internet customer in order to sign up for Comcast Business Mobile. Data thresholds and savings may vary. Sunday, February 16th, 2025 8:26 PM. Hello. Moving Xfinity Service. 2K Messages. To turn off automatic payments, select See details on the NOW home page for your NOW Internet or NOW Mobile services and then select Turn off autopay. 99/mo), and Apple TV+ ($9. To do so, click on the chat icon located at the top right of this Find answers to common questions about Xfinity customer service number, internet outage, and credit request. Learn how to pay your bill, troubleshoot issues, set up appointments and more with Whether you’re experiencing slow internet speeds, interruptions in TV service, or issues with your home security system, Xfinity customer service can help troubleshoot and resolve technical Xfinity Assistant is a chatbot that can help you with various Xfinity issues, such as billing, TV, internet, and more. M. NOW internet. Thursday, September 21st, 2023 5:26 PM. Offer ends 3/31/25 Activation of an account for each service required. Type your message in the text area near the bottom of the window. When you call the Comcast Xfinity Customer Service phone number, you’ll encounter an automated system @user_3f522e Thanks for reaching out to us, sorry to hear that you are having continuing issues with your internet connection, that is not the experience we want for you. When you narrow the 20 plus to the top 7 Service Providers, Xfinity ranks third behind Quantum Fiber and Xfinity Customer Service 1–805–840–2003 Phone Number? are you experiencing technical hiccups with your Xfinity services? Fret not, as help is just a call a. Comcast Xfinity’s customer service number is 1-800-XFINITY (or 1-800-934-6489). Pricing subj. com Downloading the “Xfinity” app from the Android or iOS app store ; Clicking the “Message” button on the Xfinity Facebook page Sending a direct message to @XfinitySupport on Twitter Calling 1-800-XFINITY (1-800-934-6489) You can reach our wonderful Customer Service team through 1-800-Xfinity if you would rather speak to someone, however, we can help with a wide range of concerns from your plan to services! If you need to speak with a customer service agent, you can contact 1-800-Xfinity. user_42uxjx. Xfinity customer service can help troubleshoot and resolve technical issues. Available in 39 states, It delivers fast speeds over a cable internet connection, holding its own against top-notch fiber-optic brands in our Fastest Internet Providers lineup. To do so, click on the chat icon located at the top right of this forum Upgrade internet service. In the Xfinity app, click the chat bubble icon on the upper right-hand corner. You can go through the website at https://www You must be an existing Comcast Business Internet customer in order to sign up for Comcast Business Mobile. You must be an existing Comcast Business Internet customer in order to sign up for Comcast Business Mobile. Postmaster If you're having an issue with sending or receiving E-Mail with Comcast. Find a local contact number. Like. You can also use this platform (Xfinity Forums) to create posts regarding any service or account questions or concerns you may have, allowing the community as well as our Digital Care Team to help in Customer Service. intimidator2000 +2 more. Comcast Find out how to reach Xfinity customer service by phone, chat, online, or in person. hi my equipment did not include the cable cord . I have spent 30 minutes trying to speak with a live agent and continuously get put into an endless loop. Internet keeps Dropping. Here are a few things to bring with you to ensure a smooth visit: Your account number, a credit card connected to your Comcast Business account, and Pay online or with the Xfinity app, or discover even more ways to pay with Quick Collect Pay your Xfinity bill anytime, on any device Comcast Business customer? Pay your bill here. Xfinity Assistant can help you fix internet connectivity issues. mfranch88 Your family members location will need located within the Xfinity footprint and reside at a serviceable address.   Can you let me what deals are happening for existing customers so I can compare to other companies?  Are the de I’m currently an Xfinity customer and would like to switch to one of the new Xfinity NOW Internet plans. Cancel internet. Would like to change to 400 mb internet and 20 Channel NowTV and was quoted a price of about $127 So I a Learn how to determine Xfinity service availability at your address. Here are a few things to bring with you to ensure a smooth visit: Your account number, a credit card connected to your Comcast Business account, and Learn how to use the Xfinity Assistant to pay your bill, track equipment shipments, and troubleshoot your Xfinity devices 24/7. Shop Xfinity offers, pricing and packages at the right price for your needs today! New Xfinity Gig Internet or above customers only. This is high-speed internet and lets you do almost everything, such as browsing, streaming, and video calling. towards the account. Trying to upgrade online. Here are a few things to bring with you to ensure a smooth visit: Your account number, a credit card connected to your Comcast Business account, and Customer Service. They want me to use the Xfinity app to activate the How to Cancel Xfinity Internet. Lease fee is in addition to the cost of Internet service package. If you prefer speaking with a representative directly, you can call Xfinity’s customer service hotline at 1-800-XFINITY (1-800-934-6489). I am a senior and with low income, I can not afford this price increase. As you are typing a drop-down list appears. Already a customer? Sign in here. Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. They can guide you through simple fixes or schedule a technician if needed. Simplify life with AI that evolves with you to work better for you with Galaxy S25+ 256GB, and get it on us with qualifying trade-in and the purchase of a new Unlimited Plus line. When you get to Find outage information for Xfinity Internet, TV, & phone services in your area. I would love to cancel my service and speak to a representative who can help me through this process. - An "Xfinity Support" graphic replaces the Xfinity xFi is available to Xfinity Internet service customers with a compatible Xfinity Gateway. Hello @user_6faygn, thank you for taking the time to reach out on social media. Taxes extra. Have Xfinity internet, want to switch to Now Internet. I The internet essentials team is best reached by phone at 1-855-8-INTERNET (1-855-846-8376). To access your account, will you please send us a direct message with your full name and complete service address to “Xfinity Support”. After almost a year of talking to their awful support, finally they tell me I have modem that isn’t even capable of delivering 1 GIG speeds—it maxes out at 300 Mbps. The map above shows average maximum speeds by area. In a Consumer Reports member survey, home internet customers report poor value, lack of choice for internet, pay TV, and bundled plans. com and click on billing. Signed up originally for the 1GB internet service only for $115 per month for the firsr year which included the rental fee for the . Schedule a time for Xfinity to call you Customer service chat: Online chat. Xfinity customer service is the worse service I have ever experienced. unlimited data; 100Mbs for $30 or 200Mbs for $45. An official employee, such as myself or whoever is first available, will How do I go about joining the NOW internet plan. I was going through the plan change I am moving and my new complex does not support Xfinity internet. I am sure we will find an amazing plan for you and the great thing about Xfinity is, as long as you keep one of Discover how to manage your services, update passwords, pay your bill, view statements, and more. Include your full name, address, account number, and phone number. The Xfinity sales page lets you bundle services and compare factors To speak with a live agent at Xfinity over the phone, you can call their customer service number: 1-800-XFINITY (1-800-934-6489). Making this process as clunky as possible on purpose to direct people to call. If you do prefer to call us, you can reach our customer service at 1-800-934-6489. Offers. How do I renew my Internet L. Here are a few things to bring with you to ensure a smooth visit: Your account number, a credit card connected to your Comcast Business account, and was not coming. (Sadly, introverts, there’s no Comcast Xfinity email to reach customer support—although you can reach them through text or social media if you prefer those routes. Thursday, August 29th, 2024 8:46 PM. A drop-down list appears. Peacock Premium with ads ($7. 1 Message. 5 months ago. Power's 2023 wireless customer care study puts Xfinity Mobile in the top 6 for customer satisfaction among the standard MVNOs (distinguished from "value" MVNOs) with a ranking of 795 points (out of a maximum 1,000 points). All you can get is a continuous link that goes through the same process over and over. Includes $10/mo automatic payments and paperless billing 3. The best times to call are typically early in the morning or later in the evening when call volumes tend to be lower. Stream, work, game, and learn with Xfinity Internet today! Shopping from Enter Address. Gateway Device: The service comes with a free Gateway device that you can use to connect to the internet wirelessly. StreamSaver: Compares Xfinity StreamSaver ($15/mo) vs. Xfinity offers 5 ways to cancel your plan: Visit a store Go directly to an Xfinity store and request to cancel. Support. For years I only had the choice of Xfinity internet or a low speed plan with AT&T. Thank you for reaching out @bobc9972 We can assist you with the changes. lht1999. Here are a few things to bring with you to ensure a smooth visit: Your account number, a credit card connected to your Comcast Business account, and Yes, Xfinity offers comprehensive after-sales services to support its customers. You could also try the phone number on your bill I have been a customer of Xfinity (mostly internet) for over 12 years and while service performance is good, the customer support and experience is beyond terrible. 5. Not to mention, yesterday in attempt to negotiate a new deal, the lack of communication and terrible customer care over the phone with a Xfinity agent prompted us to cancel all of your On Xfinity’s website, you can chat with live sales agents or use the shopping tool to learn more about Xfinity internet, phone, and cable TV packages. U. I have been having trouble cancelling my service as scheduling a callback, chat with agent, and the voice call all bring me in loops that do not have an end point. Contact number. Peoria; Xfinity Mobile Contract Buyout. Fortunately, my service has been working wonderfully since last Friday. Hi, my apartment complex is releasing a new bulk program soon with internet and Flex, but I already have an xfinity account with way better internet than they are offering and when I tried to opt out of the program, I was told that no matter what when this program rolls out that Xfinity would be changing my account anyway and charging me extra for the Flex that I do not . You’ll see current and past bills here, and can set up autopay for your convenience. Customer service number: 1 (888) 936-4968. Comcast Internet Service has Flex 4K streaming and hotspot services. The Comcast Internet Customer Service Number, reliable resource for addressing any internet-related concerns. You can discontinue your services at any time by turning off automatic payments. Social media accounts: Facebook. Type your message in the text area near the bottom of the window Press Enter to send it Can I get faster internet or upgrade my equipment to obtain faster internet speed? Skip to main content. From the More tab in the Xfinity Home app, click Chat with an Agent. 12 Messages. 99/mo), Netflix Standard with ads ($7. to change. The link t Skip to main content Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for The "To:" line prompts you to "Type the name of a person". I have 5 or 6. Xfinity prepaid internet. comcast. You Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. Offer ends 3/18/25. Thank you for choosing to work with us here online for account support. How to Cancel Xfinity Internet: Step-by-Step. The gateway Identity Theft Your personal information was used by Comcast without your authorization. com to get started. 44. Internet Outage. Get answers to your questions 24/7. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. Checked my bill since my 1 year mark just passed and my internet speed has been changed to the 1200mbps speed, and my bill has gone up to $145 per month. They even put the poles. Xfinity Community Forum. Press Enter to send it Unfortunately, Comcast/Xfinity is the only ISP for millions of Americans so they don’t care about offering attractive rates and service in those areas. It’s perfect for those looking for a straightforward, prepaid internet option with no credit checks or long-term agreements. Internet Service at Two Add U. 0. Schedule or make payments, view statements and manage bill settings. You've come to the perfect place to get help with your Xfinity internet service. The power came back on rather quickly but we still have no internet. Send a letter Send a letter to Comcast Cable at 1701 JFK Blvd. people subscribe to internet for their businesses and for their I have went through 3 hurricanes and it is always the same! Xfinity/Comcast does not take these storms serious!!! The electric company has the hard job. Qualified customers now receive a one-time credit when reporting their service interruption through the Xfinity Status Center in My Account. Check Xfinity availability at your address and customize your plan. I'm having this issue, and Comcast is not being helpful. We greatly appreciate you taking the time to share your experience regarding the Usage Based Billing for our Xfinity Internet.   Websites are really slow High-speed Internet: Xfinity Prepaid sets you up with download speeds up to 50 Mbps and upload speeds up to 10 Mbps. If you don’t currently have Comcast Business Internet, visit business. Xfinity's internet service can offer users a internet speeds from Xfinity, a leading provider of internet, cable, phone, and home security services, offers a wide range of products to meet the needs of individuals and businesses. Network Abuse Experiencing online harassment or issues with network security. 2. user_ti2en1. This number is available 24/7 and connects you with a representative who can assist with a wide range of questions or concerns. As good as the tv service and internet is, I'll definately be cutting the cord very soon. Xfinity customer service said Donna had lied to me. com Downloading the “Xfinity” app from the Android or iOS app store ; Clicking the “Message” button on the Xfinity Facebook page Sending a direct message to I would like to cancel my internet service effective immediately user_83y9te - This is not the feeling we want and we appricate the oppurnity to turn this feeling around. user_a090d1. Gold Problem Solver • 26. Here's the phone number to our customer support department if you'd like to speak to someone over the phone 1-800-934-6489. Up to $2,500 to pay off your current phone contract. Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. One card issued for total qualifying amount. to the proper government agencies. Start by reaching out to Xfinity directly. Reply. Xfinity phone number: Call 1-800-934-6489 for Xfinity customer service. I am afraid I can't afford this. Download speeds (the speed at which you receive files and streaming video) range from 100 to 2,000 Mbps. zjtsn nfmewtp igvqj wtwq wxklxtu kzketh xonop agbfh tiljfoy qvgc etaxf rhyeb yinxb rbru uporlu