Scamshield singapore. The application is only made available in Singapore.

Scamshield singapore Whether it's a suspicious caller or a message requesting personal information, the ScamShield app will help you make informed decisions on how to ‎ScamShield: Your scam-fighting sidekick ScamShield helps protect you from scams by blocking shady calls, filtering scammy SMSes, and letting you check suspicious messages before clicking anything regrettable. SG. The suite consists of the ScamShield Helpline (reachable at 1799), ScamShield app (for iPhone and Android), a website (scamshield. Scaling ScamShield helpline operations Given the steady increase in Victims would receive unsolicited phone calls or in-app calls (e. Sep 29, 2024 · A 24/7 helpline and AI-powered enhancements to the ScamShield mobile app are among its key features. This allows ScamShield to: Block numbers marked as scams by the authorities Filter/detect scam SMSes as identified by ScamShield’s AI How it works (iOS) For step-by-step instructions on how to set up your phone permissions, please read our guide. Combat online scams in Singapore with GovTech's SATIS and ScamShield. Contribute to anti-scam efforts in Singapore Reporting the message on the ScamShield app took just a press of the button, which was convenient. Scammers may target victims who unwittingly respond to their outreach and then deceive Scam Shield Singapore is a comprehensive platform designed to educate the public about various types of scams and provide timely updates on new and emerging scam tactics. Learn more Jul 8, 2025 · In a bid to strengthen Singapore’s scam prevention efforts, ScamShield was established as a joint effort by the Ministry of Home Affairs, the Singapore Police Force, the National Crime Prevention Council, and Open Government Products. Discover the top 10 investment scams in Singapore and how to avoid them with Scam. ‎ScamShield: Your scam-fighting sidekick ScamShield helps protect you from scams by blocking shady calls, filtering scammy SMSes, and letting you check suspicious messages before clicking anything regrettable. Upon acquiring the victims ’information Jul 30, 2025 · Once a number you have reported has been marked as scam by the authorities, it will be blocked in the ScamShield database for all ScamShield users. Here’s what ScamShield can do: [New] Get notified when a number you reported gets flagge… Protect yourself from scam calls and SMSes by giving ScamShield the required permissions on your mobile device. Phone numbers, messages and links that are reported will be reviewed. The application is only made available in Singapore. It doesn't filter messages from third-party messaging apps like WhatsApp or Telegram due to privacy regulations. Don’t fall for phishing scams in Singapore! Learn how to spot fake links and websites, and stay safe with Scam. WhatsApp video call) allegedly from government agencies such as the Singapore Police Force (SPF) or the Ministry of Manpower (MOM). sg ScamShield app contact us via the ScamShield app Send us your feedback If you have a query, feedback or wish to report a problem related to this website, please fill in the online form. The ACT (“Add Mar 6, 2025 · MHA has refreshed public education initiatives. Submitting scam reports - users can now upload screenshots with scam reports, so ScamShield can monitor them more effectively. This app, part of the ScamShield Suite, offers users a proactive way to shield themselves from SMS and phone call scams. Take these steps to safeguard yourself and your loved ones from falling prey to scams. If a number is flagged by authorities, the app will block calls from that number for users who have the ScamShield app installed on their phones. Following this, as long as your call Sep 16, 2025 · Currently, the helpline receives between 500 and 700 calls daily, up from 30 when the helpline first launched in September 2024. Block scam calls and SMSs, report scams and stay safe from scams with Scamshield. scamshield. Get prevention tips. The country has launched an AI-powered app that can identify, filter, and block scam messages with 95 per cent accuracy. For more information, visit the ScamShield website. Messages from legitimate businesses . In 2024, there were 51,501 reported cases, equivalent to one every ten minutes, more than triple the figure four years prior and amounting to an eye-watering S$1. The ScamShield application USING SCAMSHIELD Submit a Scam Report How to report a scam call Guide Interactive Demo Step-by-Step Guide Oct 1, 2024 · Report any scams or suspicious messages quickly. About ScamShield ScamShield app is an anti-scam product developed by Open Government Products in collaboration with the National Crime Prevention Council and the Singapore Police Force. You can now verify the legitimacy of incoming messages, calls and links so that you may stay safe and secure in the digital world. Download Scamshield as well to block and filter scam calls and messages. Victims can call this number to report scams, seek guidance on what to do next, and receive information on how to protect themselves from Sep 27, 2024 · The new hotline can channel callers to the seven major banks in Singapore if people suspect they have been scammed and want to freeze their bank accounts. Confronting this acute crisis will require a Look for a lock () or https:// as an added precaution. Jan 25, 2025 · The ScamShield Suite is part of Singapore’s broader efforts to combat the growing problem of digital fraud and scams, and one of the four key resources under the suite is the Scamshield app. the phone number is deemed suspicious by the police. If you decide to upload a screenshot, please select the right screenshot > click on 'Check if Jan 25, 2025 · One such tool is the ScamShield app, which plays a vital role in Singapore’s comprehensive initiative to tackle the escalating issue of digital fraud and scams. Do add the ScamShield app which can protect you by detecting scam messages and blocking scam calls. United against scammers ScamShield is a joint effort by the Ministry of Home Affairs, the Singapore Police Force, Open Government Products, and the National Crime Prevention Council. 100 other people have reported this particular scam. These messages are identified as scams based on its algorithm or after authorities review and block suspicious senders reported by users. The city-state saw a record high of 15,756 scams reported last year, with more than S$201 million (US$151. Step 5: You may now proceed to either upload a screenshot of the message or copy-paste the message received into the text box provided. Here’s what ScamShield can do: [New] Get notified when a number you reported gets flagge… Tailored to Singapore: Designed specifically to tackle scams prevalent in Singapore by creating a unified platform to educate residents on the scam landscape in Singapore. Feb 26, 2025 · Screenshot from ScamShield app. Read more at straitstimes. ScamShield is a mobile application developed jointly by the National Crime Prevention Council (NCPC) and the Singapore Police Force (SPF). This hotline provides immediate assistance and advice to scam victims. Jun 25, 2024 · This enables us to detect, analyse, and disrupt scam sites swiftly and accurately, significantly scaling up Singapore's anti-scam efforts. Sep 25, 2023 · Singapore's ScamShield, available on iOS, Android, and WhatsApp, is a government initiative to shield citizens from scams via calls, SMS and Whatsapp messages. Scammers could contact potential victims through various communication channels, such as phone calls, WhatsApp messages, SMSes, social media, and e-commerce platforms. Each of these plays a crucial role in empowering individuals to fight against scams, as well ScamShield About ScamShield ScamShield is a suite of products and tools that helps defend against scams. Scammers are always coming up with new tricks to prey on common human vulnerabilities. ScamShield App Developed by Open Government Products under GovTech, the ScamShield app is a user-friendly mobile application that safeguards users from scam calls. ScamShield uses a robust algorithm, with AI/ML classification to evaluate the check outcome. The apps come in free and paid versions, offering a range of features such as malicious URL blocking and malware scanning. It previously only blocked scam likely SMSes and calls. Tired of receiving scam calls and messages?Take control and protect yourself from scams today by downloading the ScamShield app! May 26, 2025 · These everyday encounters reflect the meteoric rise of scams in Singapore, a novel predicament for a city renowned for its ultra-low crime rates. If deemed suspicious, the phone number or message will be marked as scam by authorities on the ScamShield database. Just curious do u know how ScamShield works after a report is summited? Does it blocked the SMS at Telco so no one will receive it ever again, or even better the website is blocked totally in SG? or maybe only phones with ScamShield installed will have this SMS blocked? Please do not download ScamShield from unofficial links or sources outside of your mobile app or play store. In the case uploading a screenshot, ScamShield will extract the relevant information from the conversation. Known as ScamShield, the app was built by the Open Government Products (OGP) team, a unit in the The national anti-scam campaign “I can ACT against scams” was launched in January 2023 to translate awareness to action with the acronym ACT. Sep 15, 2025 · Reshma Vasu of Open Government Products led ScamShield’s AI upgrade as scams in Singapore grow more tech-driven, helping people stay safer online. You can use the helpline to: Get directed to your bank if you're a victim of a scam Receive advice on how to protect yourself from scams ScamShield is a mobile application that defends against scams, and was developed by Open Government Products in collaboration with the Singapore Police Force (SPF) and the National Crime Prevention Council (NCPC). Protection against scams Introduction to Scams Why do people fall prey to scams Stay safe with ScamShield More ways to protect yourself Understanding scam types Download the Anti - Scam Resource Guide for information on the investigation process for scam cases and resources available to support you. Jun 6, 2021 · Singapore is battling a surge in fraudulent activity. This will enable authorities to act faster to shut down scams Does the ScamShield app have access to my photos while I'm uploading screenshots? Updated 4mo ago 3 Jul 31, 2025 · Feedback? Ideas? Love letters? Tell us at go. Legitimacy of scam. Jul 31, 2025 · Feedback? Ideas? Love letters? Tell us at go. May 16, 2023 · SINGAPORE: The Singapore Police Force on Tuesday (May 16) issued a warning against a phishing scam involving the download of a fake ScamShield mobile application. Resources Help Center About ScamShield Find out more about the app works! Call Blocking What you need to know when enabling call blocking for ScamShield. It is a joint effort by the Ministry of Home Affairs, the Singapore Police Force, Open Government Products and the National Crime Prevention council. Eg. Website links that are malicious will be taken down. 3 million) lost. After you submit a report on the ScamShield app:ScamShield will send your scam report to the authorities for review. sg) with a range of anti-scam resources, and ScamShield Alert social channels on WhatsApp. Victims would then be asked to provide their banking or personal information Step 1: Launch ScamShield > Click on "Check for scams". Jul 31, 2025 · Tell us at go. When this happens, you will receive an alert from the app (if you have enabled permissions to receive notifications) informing you that your report has been actioned upon. Mar 1, 2022 · Image Credit: ScamShield app screengrab The app only blocks calls from ScamShield’s database of blocked numbers, managed centrally by the NCPC and SPF. For users who are in another country/region, they have to change the The ScamShield app blocks scam calls on your phone through the ScamShield app. Following this, the authorities will review the The Cyber Security Agency of Singapore (CSA) has put together a list of recommended apps which users can download to suit their needs and budget. When a ScamShield user receives a suspicious phone call, they can report the caller using the Submit a Scam Report feature. iii. ScamShield is an app developed by Open Government Products in collaboration with the Singapore Police Force and the National Crime Prevention Council. Will the Police be able to recover my money? Why is it so challenging for the Police to recover my money if it has been transferred out of Singapore? How long does the Police take to return my money if it is recovered? ScamShield is a suite of products and tools that helps defend against scams. 48. To aid you in your reporting process, if the check outcome looks like a scam, ScamShield will automatically submit a scam report for you. Victims would be tricked into revealing sensitive information such as usernames, passwords, banking credentials and/or debit or credit card information by clicking malicious links or via phone calls. Our backend system, comprising both AI and human analysts, will assess your submission to determine if it matches scam patterns. sg) – One-stop portal on scams; learn about latest scam trends and protective measures; iv. com. By submitting a number, message or link, ScamShield can: Check if it's from a verified source like registered businesses and the government, and let you know it's safe Check if it's similar to known scam messages, numbers or links previously identified by authorities, and let you know it looks like ScamShield is a platform that allows users to report and block suspected scam phone numbers and messages. The ScamShield mobile app lets people check suspicious calls and messages, and report scams to the authorities. gov. The ScamShield Helpline can be reached at 1799. You can also check the status of a number you've previously reported by The ScamShield app automatically detects and filters scam SMSes that come through your mobile network. It’s currently only available on iOS devices but the developers are currently working to roll out an Android version. AI-Powered: ScamShield leverages cutting edge technology to detect and categorise various types of scams while keeping your safety and privacy in mind. By reporting scams, you can help protect yourself and others from falling for scams and alert authorities to potential scam activities. If the phone number or link is deemed suspicious, it will be blocked by ScamShield for all ScamShield users. A scam is designed to trick you into giving away your money, personal details, or data by offering an attractive deal or false information. The enhanced ScamShield app uses an AI-powered classifier to help you identify potential scams. SG and ScamShield. Phishing scams involve emails, messages, calls, or advertisements by scammers posing as government officials, financial institutions or businesses. 3. To assist individuals who have been scammed or suspect they are being targeted, Singapore has established a dedicated anti-scam hotline. Aug 22, 2024 · ScamShield was launched in November 2020 by Open Government Products (OGP) in collaboration with the Singapore Police Force. The ScamShield helpline (1799) is designed to assist with scam-related enquiries. Explore this Scam. The suite consists of the ScamShield helpline (reachable at 1799), ScamShield app (for iPhone and Android), a website (www. That is what the developers behind ScamShield hope Singapore residents will do. ScamShield website (www. The suite consists of the ScamShield Helpline (reachable at 1799), ScamShield app, a website with a range of anti-scam resources. g. The public is advised to use its various channels, such as calling the ScamShield hotline, 1799, if they are unsure if something is a scam or think they are Volume of reports for this scam. The ScamShield Suite launched in September last year comprises various channels to help users to check, report and stay updated on scams. Following the submission of a scam report, the message, call or link will be reviewed by the police based on the information provided by the ScamShield user. It is part of a broader effort to safeguard Singaporeans from the growing threat of scams. Scams can affect people from any demographic or background. ScamShield Alert channels – Receive latest information on scams and protective actions. Since the launch of the ScamShield Suite, the usage and adoption of anti-scam resources have increased significantly. SG expert guide on how to use Scamshield today! Get in touch with ScamShield Contact Us ScamShield Helpline enquiries@ncpc. sg) with a range of anti-scam resources, and ScamShield Alert Social Channels on WhatsApp and Telegram. 1 billion (US$858 million) in losses. Learn how to use these tools, report scams, and stay safe. Share sensitive information only on official, secure websites. The scammers would claim that there were issues with the victim’s bank accounts and required additional verification. org. Find official answers to frequently asked questions about SCAMSHIELD | SCAMSHIELD FAQ | SCAMSHIELD Help Center Frequently asked questions I was a victim of an online scam and was cheated of my money. ScamShield's new checking feature utilises AI/ML classification techniques to analyse and identify potential scams. sg/scamshield-share-feedback ScamShield is built by Open Government Products, in collaboration with the Singapore Police Force (SPF) and the National Crime Prevention Council (NCPC).